For everyone

How to download your maps 🌺

Every Chatelain map is free to download. Signing in with Patreon takes one click and unlocks all the downloads on the site. This page walks you through it, shows you what Patreon shares with us (and what we never see), and explains what to do if anything looks off.

Quick steps What we see If it doesn't work Get help

Quick steps · sign in once, download anywhere

From any map page, click the purple Sign in with Patreon button on the download card.
Patreon will open in the same tab and show you a screen titled "Chatelain Mods would like to..." with two short bullets and an Allow button. Click Allow. This is the only time you'll see this screen, Patreon remembers your choice next time.
You'll come straight back to the map page, already signed in. The download button will be active and the file will start coming down when you click it.

The Patreon consent screen shown when you click Sign in with Patreon. Headline reads "Chatelain Mods would like to..." followed by two bullets (View your email, View Patreon identity information) and an Allow button. — The exact screen you'll see on Patreon. Just click **Allow**.

That's it. You don't need to set up a password, give us your card, or do anything on Patreon's side beyond clicking Allow once.

What does Patreon share with the site?

We ask Patreon for the absolute minimum needed to know it's you. Here is the full list of everything we receive:

✓Your Patreon display name
✓Your Patreon email address (so we can send a magic link if you lose access)
✓Your active tier
✓Your Patreon profile picture (purely cosmetic, shows in the corner of the site)

We do not see, store or have any access to:

✗Your Patreon password
✗Your credit card or any payment details
✗Your messages or private posts with other creators
✗Other creators or campaigns you support
✗Anything else on your Patreon profile beyond the four items above

We never post anything on your behalf, never share your email with anyone, and you can revoke our access from your Patreon settings at any time, at which point we lose all access to your data instantly.

If something goes wrong

I clicked Sign in but the Patreon screen never appeared, or something errored

The Patreon mobile app sometimes blocks the sign-in popup. Try opening the site in your regular browser (Chrome, Safari, Firefox) instead of the Patreon app, and start the sign-in there. The browser version always works.

The Patreon screen showed up but I cancelled, now it won't let me back in

Just click Sign in with Patreon again. The cancel only affected that one attempt, there's no lock-out.

I'm not sure about the "Allow" button, what exactly am I agreeing to?

Only what's listed in the What we seesection above. The Patreon consent screen looks more dramatic than it is, it's the same screen they show for every site that integrates with them. Clicking Allow only grants name, email, tier and profile picture. Nothing else.

I signed in but the download isn't working

Your Patreon membership status might not have synced yet. Wait an hour and try again, or send a message via the contact form and I'll sort it out manually.

I just want a personal login link without going through Patreon

Send a message via the contact form and tell me you'd prefer a one-time email link. I'll send one directly to your inbox, no Patreon screens, just a button you click in the email.

Still stuck? Let me help directly

Don't struggle alone. Drop me a line and I'll figure it out with you.

Send a message →Or message me on Patreon

I read every message personally and reply within a couple of days. If your download request is urgent, mention the map name and your Patreon username, and I can send the file directly to your email while we figure out the login.